An FBI Negotiator’s Secret to Winning Any Exchange | Inc.

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The tricks I got out of this was: * Business people prefer saying "no" rather than "yes". We've become jaded about sales people trying to bait us into saying "yes" - but we feel in control when saying ”no”. So when inviting a celebrity to your event you might say "Would it be ridiculous if you came to speak at my event?". When asking for something from your boss you can ask "Do you want me to fail?". * When negotiating make the other party smile or laugh. Happiness can improve decision making skills. Endorphins or some shit that will make you more open and not locked into a decision. * Begin your argument by laying out your view of the problem, and how you could provide a solution - in a way that aligns with the perspective of the person you're talking to. You must make them feel like you really "get" the problem and aren't wasting their time. Don't start with "I understand", that can feel hollow. The example he used was at 10:00 * "you're right" is something we often say to when they surrender and just wanna get an annoying person off their back. But "That's right" is more sincere and means they actually agree with a point.

This man basically made the audience give him a standing ovation at the end hahah

This is what makes him a great business man. He was in control the whole time.

That was a really good Christopher Walkin impersonation.

The secret is a guy on the rooftop with a Remington 700.

I came out of this video feeling like an expert negotiator had just given me the most important pearls from decades of study and experience in the topic. Scroll down to the comments and see people tearing this guy to bits. ... Did we watch different videos? What? I haven't even taken notes on any speech in months, and this guy had me breaking out the frggin' legal pad. Pure gold.

The final lesson was how to always get a standing ovation. Tell everyone to stand 30 seconds before you finish lol

Wow. Treat people with so much respect that no matter the outcome they would speak to you again. Damn. This was really something else. I did not expect this. Thank you!!!

"Everybody that you deal with regardless of how much they get out of it, should be willing to say to you after the negotiation, yeah. I'd talk to you again, I feel respected by you."

Black Swan held me hostage for 33 odd minutes. Thank you 🤙🏻

"How are you going to help me?!" "Yes"

Chris Voss is the real deal negotiator. His book "Never Split the Difference" is a great read and real life tool.

There’s good information about using empathy tactically to push a negotiation to your favor. I think many people are annoyed that he’s telling a story, but it also shows how he’s implementing his tactics

"Never be too sure of what you want that you won't take something better." - Chris Voss.

I use this all the time and it works more often than “getting to yes” and other negotiation techniques. This + Robert Cialdini = Success

Lot of folks dissing this dope video. That exchange with the Dad was sick. "How you gonna help me?" ---> "Tell me what you want me to do.". What an alpha.

In sales this works. Respect the customer, show empathy and connect with them so they always come back to you . By doing this you will make lots of money

You guys that are criticizing this man are missing the main point he is trying to make , and that is letting the other person know you understand their problem. people dont give a phuck about your credentials and resume , they want to know if you can solve their problem point blank

The best Al Pacino impression in the bureau