How to get 5X YES in Negotiation
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Published 2019-04-29
Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!
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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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Thanks for watchin
All Comments (21)
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Wouldn't you hate to be the poor bastard sitting across from him at a car dealership on your second week?
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20:35 Shoutout to the dude who figured out the secrets of the universe with the "trust me im confident" statement lmao
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Change yes to NO with following phrases at beginning of sentence: Are you against? Do you disagree? Have you given up on? Is it a bad idea? Is it a ridiculous idea? 3 kinds of yes: Commitment Confirmation Counterfeit Response of: You’re right=shut up That’s right=I feel understood/connection/step forward
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Awkwardness is both the barrier and acceleration to learning.
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I work in mental health AND politics and I have been extremely successful in both. I have used what you call weaponized empathy for years. My colleagues think I’m doing some witchy woo woo magic or something, but it’s not. It’s so simple. I’d love it if more people knew about this amazing skillset. I genuinely feel like it makes the world a more positive place.
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New plan for proposing marriage: "Is it a ridiculous idea that we would be together for the rest of our lives?"
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Voss is a very natural and effective communicator.
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"what would you say?" "Trust me, I'm competent" hahaha
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This guy is pure confidence. I love it
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Most of my clients are Spanish speakers. These tools are easy not just to translate, but to practice and implement. Gracias Christ.🤝
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Chris I don’t hear you talk about confidence. I hear you talk about fight, flight and make nice. However you have such confidence and I feel that’s incredibly important.
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This guy sounds exactly what I expected an FBI hostage negotiator to sound like
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Good teaching. Also see Jim Camp’s book “Start with No”.
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Awesome as always! Love the no thing and breaking of prebuilt neural pathways! Every time I hear it it’s golden.
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I watch YouTube while putting on makeup and for a second, I thought about finishing my eyeshadow with my left hand.
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this was so good i had to watch it two times just to take notes
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Drop that in front of your 'yes' questions, you'd be shocked how much further you get. Are you against ... Do you disagree ... Have you given up on ... Is it a ridiculous idea ... Is it a bad idea ...
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*stops the video at 11:30 and does the finger thumb exercise 75 times
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I use NO constantly. I am the second best sales person in my company.
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Thank you Chris, this will change the way I speak to people.
