POV: New Hermes Employee Reacts to Clients' Asking for a Birkin or Kelly
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Published 2020-10-11
In today's video, I pretend to be a brand new Hermes employee who gets asked by many shoppers for a Birkin or Kelly. As the day goes by, this very friendly and upbeat Hermes SA starts to become jaded by all of the requests for Birkins or Kellys with no sales made yet. By the end, she becomes an Hermes SA that may seem as "rude" to others but is just tired of customers who ask for a B or K with no real interest in the brand nor the store's other goods.
Note that this POV was inspired by Isaac's original POV video. Reference: Isaac's Channel - youtube.com/user/alohaike.
This video was all in good fun, so I hope nobody takes it too seriously. Thank you!
Please give this video a thumbs up if you enjoyed it, and hit that SUBSCRIBE button to stay tuned for upcoming luxury videos... every Sunday. See you next time! 🥰
XOXO,
Juliet
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All Comments (21)
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the reality is we as consumers condone & fuel this link selling behaviours by participating in these selling tactics. Hermes will continue to do this until no one is begging for their birkins or kellys...
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Wouldn’t allow myself to be treated in a ridiculous fashion by any sales assistant over a handbag, I don’t care who they’re made by.
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You are giving me serious Anne Hathaway vibes like in Devil Wears Prada. Great skit!! Loved it.
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We’re truly in hell for a business model like this to exist and be successful
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OMG this is hilarious!! Her (your) transition from "I'm not comfortable lying" to "sorry, we don't have any" is just so perfect! This new employee is now perfectly adapted to HERMES atmosphere 😁👍
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This broke my heart for the SA’s of Hermès 😢 I could only imagine how frustrating it is to have your income and job depend on sales and the most desired product you don’t even make commission on.
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Your acting is really goood! Some skills there! I totally could picture the “mgr” & the “customers” u were talking to, and I was so drawn into the story!
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I read the title and immediately clicked LIKE! Hermès is most def full of it! I’d rather buy Pre-Loved and get exactly what I want THEN save $5K!
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This was hilarious! Somehow lux shopping has bubbled into my timeline and these vids are really opening my eyes. What a world.
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oh my, i didn't know this kind of business model/culture exists. now if it's like this, the SA is put into bad position. Customers will blame her for being rude and not selling the bags they want, the company management will blame her for not making sales, tho they themselves are preventing her to sell the bags when she could.
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I finally understand the Hermes game. If they dont have the ratio system, nobody gonna purchase other product that contributes most of their profit from.
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Great video!!! You nailed it!! I have Hermès SA , I’m not playing any reindeer games to get a bag!!! I like the way you went from being honest to totally lying! Lol 😂 It’s funny how people can forget their morals!
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Thanks for all of the love on this video! Just a quick disclaimer, I love Hermes and most of their SAs are quite lovely. This was just a creative expression of me portraying an SA transitioning from being super eager to please to more professional and curt due to the constant demand for Birkins and Kellys they must receive on a daily basis. I sympathize with both the customer and the SA in this scenario. Enjoy!
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So say for example, my Mum who is a nurse, is an Hermes enthusiast and saves for years for a Kelly or a Birkin, summons the courage to walk into a store to ask to buy one and is told no. Sorry Hermes...I'll be taking her to Chanel.
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Hilarious! Seriously, the tears were worthy of an Oscar. You got me to subscribe with this video :)
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Oh my!! This is hilarious 😂 Youre awesome. Definitely nailed it 💖
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Should have ended with a « Oh we just received a unique piece, a Birkin bag. Just wanted to bring it out, if ever you were interested! »
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This is such a great video, your acting is incredible, just like an actual Hermes SA! Bravo!! 😂👏
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Best video I’ve seen in a long time! Absolutely spot on! 👏👏👏
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Even more hysterical when I got to the very end. 🤣🤣
