Nintendo Training 1991
3,460,701
Published 2009-02-03
All Comments (21)
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The actors in this are much better than I expected
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I feel equipped to help Nintendo customers now.
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damn, he booted Mario 3 to an airship level. that's pro skill.
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“What are you supposed to do? Tell them what you really think?” Oh my, I worked in retail and the amount of times I wanted to do that over what some customers think they can get away with is huge.
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this is what everything looks like when your glasses are dirty
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"What are you gonna do? Tell them what you really think. No, you can't do that." Customer service in a nutshell
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I miss going into toy stores and walking past the glass counter and seeing all the Nintendo games and items in there. There is just something amazing about seeing those fun boxes, and the pixels on the games that I love. What I would do to go back in time to the 80s. The best time of my life.
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I looked up "terrible HR videos" for laughs and came to discover these are WAY better than nowadays training videos.
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"The customer is dumb as hell" -Nintendo
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"What are you doing this friday?" "Staying in and watching the nintendo training guides.."
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This literally shows the reality of customer service. Good job, you’d never see this in modern corporate customer service training videos
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I've never once worked for a company that had a video like this. It's stunning how well you can be trained to deal with these issues. Today, they leave you to the dogs.
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Not gonna lie. These are some very natural feeling actors ever. This was the 90s This was very good for then
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Love how videos from the late 80's and early 90's look as though they take place entirely within a dream sequence.
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2:37 What was so tough about this interaction? He helped the customer in 30 seconds, she was totally understanding and even offered to bring him a pie!
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I'm so glad that I was a 80s kid and lived thru the Nintendo era! Those were the days!!
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Sees all the sealed NES/Gameboy games on the shelf heavy breathing intensifies
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"Could I bring you a pie later?" This is how people used to hook up before the internet.
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"Only a small percentage of those products that were returned by your customers were actually defective, an excellent track record for a high quality product." Man i miss the 90's. Companies used to care about quality.
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You can't imagine how much I miss the 80s and 90s...
