How To Remove Shredded Threads from the Brother PE770

If I could give this a thousand thumbs up I would do it! I am trying to finish embroidering gifts for a Christmas party tomorrow and last night my thread started bird nesting badly on the bottom and looping on the top. I took it apart three times today, took out the bobbin, tried a different bobbin, tried different thread, rethreaded it a billion times, and changed the needle trying to find out what the problem was, but I didn't know that the little part that was hard to get off actually came off. I had tried to get it off earlier and was afraid I would break it so I left it alone. When I got it off, there was the shredded thread! Thank you! You saved my sanity and you saved my Christmas!

You saved my life today......Thank you for this video.....I followed your directions exactly and was able to clear a jam that has been breaking my threads for over a week and it finally stopped stitching today. After following your directions it stitches so much better without breaks. This could have easily been a service charge at my local sewing machine repair shop. AMAZING! Thank you AGAIN!

Thank you so much for this. I have had my PE 770 in the shop twice for this. Both times the repairman said there was some thread caught inside. Costs over $100 each time. This will help me tremendously.

I have had a problem like this for over 20 years. I would bring my machine in and have it cleaned. The machine would work fine for a long time then start malfunctioning again. We moved to our retirement home in the north woods and I found another mechanic. He showed me how to service my machine my self and that was very helpful. I bring my Baby Lock CC in for a service once a year. (I have a small business I use the machine for.)

Just purchased a used PE770. I also have a SE400. Never any problems with the thread on the 400. Now the thread keeps breaking and shredding on the 770. I shall try your techniques. Wish me luck...

A million thanks!! This just happened to me and I was debating on whether or not to try and handle the problem myself. So, as I always do, I checked youtube to see if someone had been thoughtful enough to post a how-to video and I found this one. I just pulled the parts of and was able to pull out the shredded thread. Sending another million thanks!!!!

Thanks for sharing this info. This is just what's been happening lately with my pe770. I've been debating whether I should take it apart. Your info looks good n I'm going to give it a try. Thanks again.

Thank you, this helped me. I had redone the bobbin several times thinking that was what the problem was.

Thanks for sharing this problem with us. I have a Brother PE 770 and started to work on and my machine made a clattering sound and a beep sound and the screen said serious something on it? and froze up. Any ideal what could be going on? I had some nesting and fabric in my bobbin area but after I cleaned that part out it still is acting the same. The back of the fabric was a mess. Thank you for your videos as well Susan Montgomery

I have been making a small bag. My thread is fraying and then breaking. It does this about the same spot. Cleaned the bobbin, new needle even changed the color of thread and the same thing. I did find lots of thread like you dug out, cleaned out. Still does it and I have 2 PE770 and they are doing the same thing on both machines. I have made many bags on both of them. Any other help? Are you suppose to oil the machine if so how

Your video has helped me get my 89 year old mother sewing again. I was able to get the tensions set but I am getting a message to check the upper tension. It is sewing well but I have to push the on button every few seconds. What might be a solution?

Having trouble getting the cover off where your thread nest was on the video. You said it was "tricky" can you explain a bit better how to do that. I'm really surprised noone asked about this tough issue.

Thank you so much for your tutorial. I was so frustrated with my machine. You gave me the confidence to keep my machine in great working order.

Thank you!

Thanks for sharing! I'm just getting ready to order the pe770 and this may help me in the future.

I have a brother PE-800 and I having the same problem the message check and retread the upper thread and I did and I keep getting the message when I stated to use my machine when I sew a design I don’t see the thread what can that be

Thank you for this awesome video!! I followed your directions and was shocked at the amount of shredded thread I found! My machine works like new again. I saved on service charge and down time.

should you turn off the power first , just on the safe side

Thank you!!!!! I couldn't get the cover of my machine back on until i saw this video.

How do you get the cover off the hand wheel? I have thread wrapped up in there. Thanks