CrowdStrike CEO on global outage: Goal now is to make sure every customer is back up and running

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Published 2024-07-19
CrowdStrike CEO George Kurtz joins 'Squawk on the Street' to discuss the latest developments in the global outage, how long the outage is expected to last, the liabilities facing the company going forward, and more.

All Comments (21)
  • @eddyhsu1978
    I work IT for a large software dev operation in Australia... PCs started to blue screen at around 3pm... by 4pm every single PC was down in every office in Australia... within 1 hour our team determined it was crowdstrike. Although still silence from Crowdstrike... our 5 man team war roomed and found and tested the fix... rolled out the fix to every 500+ Windows PC, window servers and virtual windows machine... the worst part was fix could not be applied remotely as all workstations was bricked... we had to 1 PC at a time physically in person to apply the our fix... while ours phones was going nuts with people going nuts cuz they can't work... i walked out of office at 12am... no food no breaks as a broken IT Support.... thanks to crowdstrike...
  • @HeiligerGrimmnir
    Systems admin here. There is no "Just reboot it and its fixed" is bull.
  • @thahrimdon
    Craziest part is that this is a driver and has a 100% failure rate on Windows systems. Literally all they had to do was copy it onto a Windows test system, and no matter what extra stuff was going on it would crash 100% of the time, every time. Wild.
  • @larrywu4134
    The CTO of McAfee during the infamous 2010 update fiasco was George Kurtz. If there’s one thing he’s good at, it’s making his mistakes twice!
  • @purpledonut660
    Very light on facts. Doesn’t explain why and how the catastrophic event happened.
  • @jhawkkw87
    It speaks volumes to how inadequate their quality assurance testing is. An update that causes a bootloop should be relatively simple to catch during any sort of testing as all unit tests should theoretically fail to execute successfully.
  • @burnedout2099
    How are customers supposed to load the patch to fix if they can’t get online 😂😂😂😂😂
  • @yoni1350
    Watershed moment for this CEO- how he handles this is huge for his career
  • @lppoqql
    This is what happens when you cut corners on hiring good programmers and you constantly chase them to rush their code.
  • @johndean1634
    Crowdstrike are to Blame. Send all Compensation Bills to them. For Delayed Flights and Banking Systems involved.
  • @Five0
    Today you are previewing how easily your freedom can be controlled.
  • @Im2bz2p345
    Jim Cramer is either getting way too old or should NOT be covering tech issues. Watch @3:38. He asks a question about it affecting Microsoft Azure (Cramer probably has no idea how Azure is deployed). Kurtz (CEO) responds and then Cramer tries to create controversy by saying "You don't know if it affects Azure?" while looking like a complete idiot. Seriously CNBC, this is the best host you can offer?
  • Crowdstrike's CEO is now the World economic Forum's poster child for digital currency.
  • @delamar6199
    That this wasn't detected by internal QA is beyond me tbh. A problem which is so obvious that basically every windows machine on this planet would be affected cannot be pushed unseen.... A cybersecurity company which doesn't have extensive testing farms and pipelines is a joke...
  • @johnlovell8299
    Was this not tested through change management process? This is not acceptable.
  • @nickfromm5315
    This company is a NATIONAL SECURITY THREAT. I will be writing my senator and representative over this matter. My ENTIRE FAMILY was out of work today on unpaid time off because of this outage.
  • CrowdStrike Holdings' CEO is George Kurtz, appointed in Nov 2011, has a tenure of 12.67 years. total yearly compensation is $46.98M, comprised of 2% salary and 98% bonuses, including company stock and options. directly owns 3.25% of the company's shares, worth $3.06B.
  • @kraz007
    Omg, Crowdstrike really pooped in everyone's pants this morning.
  • @skulltula6799
    absolute nightmare. Woke up at 6:40 to texts from everyone and their mother from my company complaining about blue screens. Crazy they didn't have an automated fix and CRAZIER still that they let this update out. no breaks, no lunch, manually having to go into windows recovery and deleting a selected file from each individual user's computer. What a day, time to get drunk if you work in IT.