Chris Voss: FBI Hostage Negotiator | Lex Fridman Podcast #364

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Published 2023-03-10
Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors:
- Shopify: shopify.com/lex to get free trial
- Indeed: indeed.com/lex to get $75 credit
- InsideTracker: insidetracker.com/lex to get 20% off

EPISODE LINKS:
Chris's Instagram: instagram.com/thefbinegotiator
Chris's Twitter: twitter.com/fbinegotiator
Chris's Website: blackswanltd.com/
Chris's Masterclass: masterclass.com/classes/chris-voss-teaches-the-art…
Never Split the Difference (book): amzn.to/3J5scNC

PODCAST INFO:
Podcast website: lexfridman.com/podcast
Apple Podcasts: apple.co/2lwqZIr
Spotify: spoti.fi/2nEwCF8
RSS: lexfridman.com/feed/podcast/
Full episodes playlist:    • Lex Fridman Podcast  
Clips playlist:    • Lex Fridman Podcast Clips  

OUTLINE:
0:00 - Introduction
0:59 - Negotiation
6:50 - Reason vs Emotion
21:45 - How to listen
30:35 - Negotiation with terrorists
32:43 - Brittney Griner
34:21 - Putin and Zelenskyy
41:41 - Donald Trump
48:52 - When to walk away
53:06 - Israel and Palestine
1:00:45 - Al-Qaeda
1:06:15 - Three voices of negotiation
1:14:40 - Strategic umbrage
1:17:46 - Mirroring
1:20:57 - Labeling
1:28:24 - Exhaustion
1:30:38 - The word "fair"
1:33:34 - Closing the deal
1:35:32 - Manipulation and lying
1:37:26 - Conversation vs Negotiation
1:48:45 - The 7-38-55 Rule
1:52:45 - Chatbots
2:02:07 - War
2:03:39 - Advice for young people

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- Support on Patreon: www.patreon.com/lexfridman

All Comments (21)
  • @lexfridman
    Here are the timestamps. Please check out our sponsors to support this podcast. 0:00 - Introduction & sponsor mentions: - Shopify: shopify.com/lex to get free trial - Indeed: indeed.com/lex to get $75 credit - InsideTracker: insidetracker.com/lex to get 20% off 0:59 - Negotiation 6:50 - Reason vs Emotion 21:45 - How to listen 30:35 - Negotiation with terrorists 32:43 - Brittney Griner 34:21 - Putin and Zelenskyy 41:41 - Donald Trump 48:52 - When to walk away 53:06 - Israel and Palestine 1:00:45 - Al-Qaeda 1:06:15 - Three voices of negotiation 1:14:40 - Strategic umbrage 1:17:46 - Mirroring 1:20:57 - Labeling 1:28:24 - Exhaustion 1:30:38 - The word "fair" 1:33:34 - Closing the deal 1:35:32 - Manipulation and lying 1:37:26 - Conversation vs Negotiation 1:48:45 - The 7-38-55 Rule 1:52:45 - Chatbots 2:02:07 - War 2:03:39 - Advice for young people
  • @SparkBerry
    Never Split The Difference is one of those books that changed how I approach my life and career, and it's been on the up ever since. Thank you Mr Voss.
  • @Bootlgr4
    "You're funnier than i am, that bothers me." What a profoundly insightful and self-confident statement. This interview is fantastic!!!
  • @iangagel6027
    This whole conversation never stopped being interesting. One of my favorites already.
  • @elmorganou
    Mr Voss is like that silent uncle that knows everything and just smiles...both chill and tough...you know he knows you know . Big soul, big responsabity...🇫🇷 Merci Lex
  • It's wild that he asks "why me, what am I doing here?" Within the first 15 mins I could tell this was going to be one of my favourite episodes. I always know the guests will be interesting but it never fails to amaze me how much deeper and even more interesting they get on this pod. Lex is the best at bringing out people's unique wisdom and perspective.
  • @TheTarotDJ333
    One of my favorite Lex quotes to this day - "It's hard for me to trust a person who is not aware of their own demons." Very wise words! Chris - The completed negotiation of a lost soul on the other end of the phone line agreeing to make it through that long dark night is a beautiful act of kindness, empathy, and cosmic Agape love. Spirit thanks you for your service to humanity and for sharing your wonderful insight with us all. 👁⭐️👁✌️🦄
  • Lex is human who finds other people human no matter the difference. Super underrated quality
  • @priyaberry751
    Getting to see Mr. Fridman laughing his heart out is the best thing about this conversation.
  • @physixtential
    It is unreasonable that I can wake up at noon, plop my laptop on my chest, arbitrarily slap at my keyboard a couple times, and pure gold and diamonds come pooring out of the screen like this. Thank you for facilitating such a valuable transfer of knowledge and understanding. Also for your part, an especially strong showing of your own insights on these topics. Amazing job interogating Chris.
  • Almost three years ago I was stopped by a direct tv salesman in a mall. I was having a really hard day. I had just started life as a single father and didn't have my shit together. This guy stopped me and looked me dead in the eye and said, "if no one told you today , I just want to tell you, you are doing a great job." That guy probably knows that he changed my day that day. What he probably doesn't know is that because of what he said I have changed the days of so many people. What that guy said to me made me feel seen, and he had empathy for my situation. Which has stuck with me 3 years later. 1:41:33
  • @CameronFarah
    One of my all-time favorite Lex interviews. I didn't expect it to be so compelling but the insights were extraordinary. Also the interaction between Lex and Chris was just fun to listen to and watch!
  • the world's best interviewer and the world's best negotiator walk into a podcast....
  • @MonikaZairi
    I love Chris Voss! Tactical Empathy is such an essential understanding to have. Never Split the Difference is at the top of my book recommend list! 🔥🔥🔥
  • @ytube1715
    I love seeing Chris as a guest on all the best podcasts now. I have learned so much from this guy and his son Brandon. Now, I have the opportunity to learn the characteristics of what differentiates the smaller podcasts from the most successful ones. Lex proves that the real value in a great podcast does not come from the esthetics of the set or the marketing materials. The greatest value comes from conversations that provide new ideas. They have the ability to show you new perspectives of a person or subject that you had not seen.
  • @elcringedad
    This has to be the BEST Lex podcast to date. Chris Voss is legendary in my lore and this coming together of Lex and Chris was the event of the decade!!! 🎉
  • @merybel5361
    Thank you for bringing him on! I absolutely adored his book "Never split the difference".
  • @danielglavas
    It's amazing to me how we get these amazing, brilliant people on the show and then discover that they also love to watch Lex's podcast. Lex is hitting the bullseye with his way of doing things.
  • @EyesnBrody
    I can totally relate to Chris's statement "Integrity is my currency " As a former law enforcement officer in the 90's I find that it nails it.