Why I Take Deposits On Some Outdoor Power Equipment- Viewer Question Answered #smallengine
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Published 2024-05-09
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I have easy to follow and thorough step by step tutorials "do it yourself" (DIY) videos to help you with your broken lawn and garden equipment including snowblowers and zero turn mowers.
I do my best to teach you how to easily diagnose problems the fastest, quickest and most efficient way with real repairs beyond just replacing a spark plug. These tips are for both the homeowner and shop owner.
Whether it be a handheld, two stroke, two cycle engine like a chainsaw, weed eater, weed whacker, string trimmer, grass trimmer, line trimmer, hedge trimmer, strimmer, brush cutter, leaf blower, or four stroke, four cycle units like a lawnmower, wood splitter, lawn tractor, zero turn mower, snowblower, pressure washer, generator or a ride on mower that needs parts installed or replaced, I’m your go-to guy.
My favorite brands of spark plugs are NGK and Champion and are the ones I recommend.
I’ve been a small engine mechanic for many decades and also run my own repair shop so my videos are loaded with tips and tricks that I have learned and want to share with you. You will also find many tool and product reviews from top brands on my channel as well.
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Due to factors beyond the control of DONYBOY73 “The Small Engine Doctor”, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. DONYBOY73 “The Small Engine Doctor” assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. DONYBOY73 “The Small Engine Doctor” recommends safe practices when working with power tools, hand tools, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of DONYBOY73 “The Small Engine Doctor”, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained in this video is the sole responsibility of the user and not DONYBOY73 “The Small Engine Doctor".
Tengo tutoriales paso a paso fáciles de seguir y completos, videos de "hágalo usted mismo" (DIY) para ayudarlo con su equipo de jardín y césped roto, incluidos quitanieves y cortadoras de giro cero.
Hago todo lo posible para enseñarle cómo diagnosticar fácilmente problemas de la manera más rápida, rápida y eficiente con reparaciones reales más allá de simplemente reemplazar una bujía. Estos consejos son tanto para el dueño de la casa como para el dueño de la tienda.
Ya sea un motor manual de dos tiempos y dos ciclos como una motosierra, un desmalezador, un desmalezador, una cortadora de hilo, una cortadora de césped, una cortadora de hilo, una cortadora de setos, una podadora, una desbrozadora, un soplador de hojas o unidades de cuatro tiempos y cuatro ciclos como una cortadora de césped, una cortadora de leña, un tractor cortacésped, una cortadora de césped de giro cero, una sopladora de nieve, una lavadora a presión, un generador o una cortadora de césped que necesita que se instalen o reemplacen piezas, soy su persona indicada.
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All Comments (21)
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➡What topic would you like me to discuss next time? Please comment here!🔧🔧🔧 I forgot to mention if customer doesn't fix machine I keep the deposit, if they fix it the fee gets deducted from grand total cost of the repair.
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Hey Donyboy73. My name is Donnie from North Carolina in the U.S. I’m 47 years old and I’m also a care assistant for my wife for the last several years. I’m in the process of starting a small engine repair business. Please do continue to make videos like this because it will help me to be taught what graces to have on customers, as well as what graces not to have. I also live with High Functioning Autism as well as ADHD so for me to be employed under someone in a company is not an option. I’ve been watching your videos for around a decade or more and I appreciate what you do for your viewers.
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In the auto industry they don't call it a deposit fee. They call it a diagnostic fee. That makes more sense and may help the customer understand the concept better.
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Hey I’ve been involved in equipment repair for number of years. I didn’t start charging a diagnostic fee at first but learned early on people started just taking the equipment back and paying someone else to do the repairs making the money. Excellent tutorial
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I wish you and your wife all the best. Thank you for the excellent advice.
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Absolutely. Your time is well worth it.
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Perfectly understandable and resonnable Don, to many people will walk all over you if you give them half a chance!
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You’re absolutely right to take deposits. But I have to disagree those people don’t forget. When it comes to money they know.
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You are totally wright Dony. Here in the Netherlands we say “only the sun comes up for nothing”. You have to pay your bills too, so your diagnostic time must be paid also.
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Dony, I am a one man show just like you & this is my living. Last year i noticed i was getting stuck with alot of 2 cycles & pressure washers so i started deposits on all of those and it made a big difference. Now after watching your video i think deposits on push mowers is a great idea. To see what other small engine guys are doing business wise is a great idea. Looking forward to next business video.
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Based on what I have seen for years on your channel I wouldn't have ANY problem giving you a deposit, you've proven on this channel to be a honest 1st rate mechanic
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Good for you Dony!! People should know because you display (when you don’t have to) why you charge a deposit, your business ethics are top notch and your quality assurance speaks for itself!! Thank you for all you do and I would like to add, living in the “Lower 48” I am sorry about the price difference in your parts! Keep doing what you are doing! You are THE pioneer for this type of channel!!
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I knew exactly what you were going to say and why. Bingo, right on, some folks have absolutely no respect for guys like you and me. It's not fun getting jerked around every week for nothing.Thanks Don, more people need to see this. Thank you sir!
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Donny is great at saving us money and showing us how we can do it ourselves but the bottom line is that he’s a businessman and deserves to earn a living. I’m in 100% agreement with his shop policy on deposits. Good for you, Don. Bravo!
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Don, This is how I would state the policy, "When the value of the repair is likely to exceed the value of the equipment, a SUBSTANTIAL deposit will be required" 😉
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exactly right to do so Donnie. i tell people if you can't fix it yourself leave the JUNK on the scrap pile or at the dump where you found it, don't waste my time asking for a free autopsy.
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You came up with the right plan Dony gotta make your money especially with time invested !
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Thanks Donny! And God bless you.
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Great video! I totally agree with your deposit policy. My wife and I have a handyman business and we often spend a lot of time visiting someone and doing an estimate, only to have them go somewhere else. It's not common but if it became common I would start charging for estimates. Keep up the great work! I enjoy your videos and greatly appreciate the information on repairs and small business operations.
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Absolutely reasonable approach. It just business, nothing personal. Your videos were priceless for me for serving my snowblower and lawnmower. You should not call it a deposit as it’s a payment for your work.
