Why Accenture CTO Says People Not Using AI At Work Is The Biggest Worry

Published 2023-12-27
It’s no secret that senior executives at Fortune 500 companies today are very focused on adapting their businesses to AI. Paul Daugherty, the CTO of consulting giant Accenture, has one important piece of advice: “Invest more in the people than in the technology.”

Speaking at Fortune‘s Brainstorm AI conference in San Francisco, Paul explained why he believes it’s critical for businesses to focus on helping their employees adapt to the changes that artificial intelligence will bring to the workplace.

According to Paul, effective use of AI technology calls for smart prompts and keeping humans involved in the AI process. Prompt engineering, how people talk to the AI, and having humans in the loop, adds a bit of human wisdom to handle the technology.

But Paul said that that the adoption of AI by businesses will lead to some job “consolidation”: The productivity gains of AI mean fewer people will be needed to perform the same tasks.

00:00 - Intro
00:11 - Using Generative AI For Productivity
03:05 - Biggest Worry For People Not Using AI
04:50 - Specific Skills Needed To Drive AI Forward
05:27 - Training People To Use AI
06:50 - Paul's Advice To Companies Needing To Use AI
09:37 - Motivating Workers To Use AI
12:00 - Trusting The Technology

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#ai #accenture #conference

All Comments (7)
  • @Hans_Magnusson
    It hits Accenture’s bottom line! I have worked in IT . I know a hype when it is around the corner. You call a statistical model, a SVM and you could charge an extra hype bonus! If I would be a business owner, I would ask myself. What is my strategic-, tactical- and operational requirements to be able to develop my business and be present in a future market. Then I would make sure that my supplies would be able to meet my expectations. No just buy something hyped because I am afraid that the competition would find the silver bullet. An alchemy that makes debt into dollars while I am sleeping in my hammock! My two dollars
  • AI/Robots and the people to maintain that business ecosystem then the bottom of economic class can have ubi and afford to live with dignity…. The average social interaction with strangers as we move through the world would go way up in quality. Imagine if everyone was interesting and friendly 😂
  • @naala
    1.CTO speaks incredibly fast. You have to record him during meetings and replay. 2. The concerned HR rep who discusses apprehension needs additional support, not just training. 3. Using graffiti as a backdrop is offensive to the inner city minorities that invented it, while cities in the 80's criminalized it. So many things wrong with this picture 📸
  • @OntiCastro7
    Whole bunch of nothing... Other than begging to replace workers with statistical models that once in a while make something worthwhile (by plagiarism)