Celeste Headlee: 10 ways to have a better conversation | TED

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2016-03-08に共有

When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. "Go out, talk to people, listen to people," she says. "And, most importantly, be prepared to be amazed."

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コメント (21)

@dakk3 4年前

"Number five: If you don't know, say that you don't know." Yea i tried this one, my teacher didn't really like it.
@michaelkoro1739 5年前

"Most people don't really listen, they're just waiting for their turn to speak" Marla Singer, Fight Club
@ayushshukla651 1年前

Celeste Headlee: 10 ways to have a better conversation:- 1. Don't multitask- Be in present with mind 2. Don't pontificate- Enter every conversation assuming that you have something to learn. Don't just try to get your point across. Everybody is an expert in something. 3. Use open ended questions- Who, what, when, where, why and how. 4. Go with the flow- Thoughts will come into your mind and go out of your mind. Let them go. Don't think for two minutes about a clever question to ask. 5. If you don't know say that you don't know. 6. Don't equate your experience with theirs- It is never the same. It's not about you. Don't take that moment. Conversations are not a promotional opportunity. 7. Try not to repeat yourself. 8. Stay out of the weeds- People don't care about the years, the names, the dates all those details that you are struggling to come up with in your mind. They care about you. 9. Listen- Buddha said: If your mouth is open you're not learning. And Calvin Coolidge said: No man ever listened his way out of a job. We don't listen with the intent to understand, we listen with the intent to reply. 10. Be brief- A good conversation is like a miniskirt, short enough to retain interest, but long enough to cover the subject. THANKS ME LATER ❤️
@intriguedheart6479 2年前

I was never taught any of this from a young age so now I must teach myself to change my incompetent communication habits.
@andrewxymusic 3年前

"10 ways to have a better conversation" Introverts have entered the chat
@Edward_Lejeune01 3年前

You'd be surprised how much a person will reveal if you just listen. In a world where everyone is talking, people truly want to be heard.
@HairDresserAlbury 2年前

who would have thought - in 2021, we are even more divided on those same topics Celeste speaks about back in 2016!
@Smashachu 7ヶ月前

I've frequently re-watched this video dozens of times over the last 4-5 years and it's actually changed my social life completely. I used to struggle to be able to hold a conversation with anyone, now after practicing and utilizing these skills i'm literally able to have a fun conversation with anyone while smiling and laughing.
@dinohall2595 3年前

This woman is an amazing presenter, and her points all stick. You can tell she's the person to ask about how to have a better conversation.
@ganjiblobflankis6581 8年前

Was expecting the worst on this one. Turned out the title was literal and honest. I have seen so many similar titles that misuse words like "Conversation" that I have grown a tad jaded. That was actual good advice and well presented.
@roselynn8688 3年前

Any introverts here?
@Mhaivlog 3年前

"If your mouth is open, youre not learning." Shows how very important is listening.
@derek3448 3年前

There was this quote i once read on internet that said, "Don't be Interesting. Be Interested." and I think this is one of the best RULES to have a Better Conversation.
@lola-br4ps 5年前

"A good conversation is like a miniskirt;short enough to retain interest,but long enough to cover the subject" Damn
@cosmicviewer477 3年前

As a person who gives advice for a living, I appreciated this.
@fatefulbrawl5838 3年前

Love how brief this was yet still VERY much intellectual, following your own advice is the first sign of a great teacher! 🏛️
@8Sigurd 8年前

What we need now is 10 ways to have a better conversation in youtube comments.
@finalruner 8年前

For Those Who Are Visual Learners: Rules (1-10) 1. Don't Multi-task, Be Present. Focus on that Conversation. 2. Don't Pontificate. Don't state your hard opinion unless it carries on the conversation. (I think) 3. Enter every conservation assuming you have something to learn and use who what when where and why. Let the other one describe the situation 4. Don't stop listening. Let thoughts ebb and flow continue focusing on the conservation. 5. Admit to not knowing something. Air on the side of caution, don;t pretend to be an expert. 6. Don't assume your experiences are their experiences All experiences are unique. 7. Don't repeat yourself. 8. Details don't matter, leave them out. 9. LISTEN. Resist the urge to talk, and avoid being distracted by random thoughts. 10. Be Brief Be Interested..... Assume everyone has some crazy thing about them....
@ToyotaCorrolla 1年前

1: Be 100% present in the moment - Don't worry about what you did yesterday or what you'll be doing tomorrow 2: Enter a conversation ready to learn something new - Be modest, and let go of your biases and opinions 3: Use open ended questions - Who, What, When, Where, Why. Give people the opportunity to describe and explain their answer. 4: Go with the flow - Let the conversation flow naturally like a river, don't try to redirect the current anywhere else but downstream 5: If you don't know, then say so - Don't pretend you know what you're talking about when you really don't 6: Don't make a conversation about yourself - Take the opportunity to listen to the speaker and learn about their experiences, don't hijack the conversation 7: Don't repeat the same phrase over and over again - Insanity is defined by doing the same thing over and over again, and expecting a different outcome each time 8: Leave out boring details - Unless you're making a Wikipedia article, no one cares about the tiny details 9: Listen - It takes effort to actually and effectively listen, but strive to actually understand what someone is talking about 10: Be brief
@puredust5797 2年前

I love thisss...my #1 love language is QUALITY time. So when I'm talking to someone and they seem distracted..look on their phone..or don't seem interested..or aren't good listeners..it makes me super sad. I love when people genuinely care about what your sharing