This Bloody Crime Saved Our Lives: The Dark History of 911 | Dark History with Bailey Sarian

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Published 2023-05-04
Hi friends, happy Thursday!

Welcome to the Dark History podcast. Today we are diving in to a topic personal to me - my mom was a 911 dispatcher when I was growing up. And this experience always made me wonder… what happened before 911 existed? I did some digging, and it turns it involves the Titanic sinking, a woman named Kitty in Queens, and the modern-day Karen.

I appreciate you for coming by, and tune in next week for more Dark History.

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Chapters:
INTRO - 00:00
MY RELATIONSHIP WITH 911 - 00:35
THE TITANIC SINKS - 02:50
KITTY IN QUEENS - 05:18
CRIME COMMISSION - 09:50
911’S SOFT LAUNCH - 14:10
BILL CHANGES THE GAME - 19:06
LIFE OF A DISPATCHER - 23:12
SHAWN THE NOT-SO-GREAT - 27:18
KAREN CALLS - 37:50
911 BACKFIRES - 42:05
CONCLUSION - 46:00


Dark History is an Audioboom Original.

This podcast is Executive Produced by:
Bailey Sarian, Dunia McNeily from 3arts, Kevin Grosch, and Matt Enlow From Made In Network
Writers: Katie Burris, Allyson Philobos, Joey Scavuzzo, and Bailey Sarian
Research provided by: Xander Elmore & The Dark History Research Team
Special thank you to Historical Consultants: Miles Pendleton
Production Lead: Brian Jaggers
Edited by: Lily Young
Post Supervisor: Kelly Hardin
Production Management: Ross Woodruff
Hair: Prince Angel
Makeup: Roni Herrera
I'm your host -- Bailey Sarian

All Comments (21)
  • @midnight1s1s
    As a former 911 dispatcher, THANK YOU for acknowledging the work we do and how we get zero closure! It's an important job and a thankless one at that. Back to the episode 😊❤
  • It's so wholesome seeing all the 911 dispatchers thanking Bailey in this comment section. 😭
  • @Kat-tr2ig
    Fun fact: In Argentina, the emergency number used to be 101 but in 2006 they had to change it to 911 because people watched so many movies and series from the US that they'd automatically dial 911 instead.
  • @lexibug
    I'm a part time medical 911 call taker and I've never felt so seen in my life 🙌🏾 I'm hoping the dark history of social work is next 😂
  • @bselms
    I’m a 911 Operator and this was an amazing explanation of the job and will be recommending this to my future trainees to watch. Love this.
  • As a former dispatcher, you hit the nail on the head. PAY THEM A LIVEABLE WAGE! I loved dispatching more than any other job I've ever had, but I had to leave because I couldn't support my family. Athletes make millions of dollars, but first responders can't even afford to keep a roof over their heads or food on the table. We need better priorities here. Thank you for acknowledging such a difficult, thankless job. ❤
  • After spending 8 years as a 911 dispatcher, thank you for bringing awareness to this career and explaining it so well.
  • @user-rj3re9vs4o
    As a former dispatcher, thank you for this video and appreciation. I got paid $14 an hour in Colorado in 2018 and it’s insane how much is done by and expected out of dispatchers. I have mad respect for other dispatchers and for law enforcement/first responders for taking such low pay with little to no support for the trauma they experience.
  • @JennCCarley
    As an NYPD officer i am so glad you did this story—we refer to our 911 dispatchers as central and they are our number one life line! We LOVE our centrals and i try to thank them every chance i get. As part of our training we go to the dispatch center and get to see them at work. I have such respect for them and wish they were paid way more for what they do!
  • @TessieD
    Kitty’s story is also the example of the bystander effect that is used in a lot of my CJ and psychology classes back in college
  • @laragirl84
    My best friend is a 911 dispatcher. Thank you so much for recognizing how they truly are the first of the first responders. She’s the one who hears people at their most vulnerable and desperate. She has on several occasions been the one to hear someone’s last words. She’s helped deliver babies and has talked a man off a roof. She’s an absolute hero and I am so so proud of her and her dedication to helping our community.
  • My mom was also a 911 dispatcher! I loved “take your daughter to work day”! I’ll never forget going on a daytime talk show with her (I wasn’t on the show, she was obv 😅) for helping a man deliver his wife’s baby in their home over the phone… it takes a certain kind of person that can detach from their personal emotions to do that job.
  • @miamiglia
    When I had my second baby I had to call 999, the dispatcher was so incredibly helpful to me, he kept telling me I’m doing amazing and when I was having a contraction he was breathing with me to keep me calm and focused. When I said I’m pushing I heard a slight panic in his voice but then he instantly calmed down and said okay let’s do this together. Il never forget him, luckily the ambulance came before I delivered, but they told the dispatcher after I’d given birth and thanked him for me. To all you emergency dispatchers, thank you for everything you do daily.
  • @fitz2939
    I feel like Bailey is having a real glow up moment! I mean she has always been drop dead gorgeous but lately she has really been slaying
  • @LindseyN1223
    As a first responder, I have mad respect for dispatchers! They’re the true first responders, and they do not get enough recognition ❤
  • As a dispatcher with a sticker on her car of a gold hearse that says “last responder” as a pun for lack of recognition, this episode actually got me teary eyed for a quick second (rare for us when we bounce from a call for someone’s baby not breathing right to someone needing responders because their keys are locked inside their vehicle - little to no time to experience the correct emotions) 🖤 I appreciate the recognition & history! Beautifully done Bailey!!
  • My mom was a dispatcher almost my whole life and she still has nightmares to this day about calls from the beginning of her career. I think it’s great you chose to do this video and put so much focus on the dispatchers!! It’s so important we recognize the importance they have and that they truly are the FIRST responders. I will ALWAYS have massive respect for all the men and women who take on this job🩷
  • @TiffTosi
    Was a 911 dispatcher for 5 years. Most fulfilling career I've ever had, but also one I'll probably never return to. Thank you to all of our dispatchers that have the strength to stay in it and answer the call ❤❤❤
  • As a former 911 dispatcher, this was great. And like you said, we often get yelled at & have to listen to the worst moment of someone's life, without any closure as to how the situation ended or a thank you. We are truly the 1st responder that most people deal with.
  • @kelly1827
    As a (now disabled) paramedic of 21yrs, thank you for bringing attention to our coworkers on the other end of the radio! They are the least recognized part of the emergency services chain. My Girl Scout troop decided to make thank you cards for our county EMDs after we roleplayed making 911 calls as part of their First Aid badge. I was pretending to be the 911 calltaker and they each took an turn "calling 911". After the each had a turn one girl asked to be the calltaker. After her turn was over, she noted that even though she knew it was pretend it was still kinda nerve-wracking.