How criminals are using mobile banking to steal from your bank account I 13 Investigates

When the criminals open their bank account the bank has their DL, their SSN, their home address. How hard is it to locate and to punish the criminal having all this info?

Criminals find a way to ruin everything for everyone.

Make all banks accountable and you'll see how quickly they make it right.

I had mobile banking before the pandemic and if there was anything wrong with a check from dust to the wrong lighting the app would reject the check. Your banks sound like scammers.

Banks can track the money transactions and could help to locate the criminals but they look like they are with the robbers' side

This happened to me years ago. I wrote a check for just $25 to pay a bill and mailed it. The check was removed from the mailbox and changed to $825. The bank did refund my money but also made me change my checking account number. Since then, I do not mail checks in any blue USPS mailbox. The bad guys fish out the mail or may even have a stolen postal key to get inside. I mail checks inside the post office.

“It’s just not cost justified to look at every check.” He said with a straight face even though banks used to do exactly that when you had to cash them in person.

I don't understand this myself. I'm a legit guy, and I tried to cash a real check from work recently using this app, and it would not go through! I went through 7 check cashing stores, and none of them would cash it. It was a real check and everything was on the up and up, but I still felt like I was a criminal or something (or at least that's how I was treated). Then I see this video and I think.... It figures! Just like the banks! Treats the working man like a criminal, then turns around and treats the criminals like they are valued customers. The banks and the bankers deserve every bad thing that happens to them.

I never put paper checks in the mail. My paper check was stolen at the post office someone cashed the check mobile. Never put a paper check in the mail, thieves work at the post office

Big banks will adsorb the loss rather then go after the crook. The term for this is called Check Washing. I had it happen to me. I was actually able to trace mine to an employee in a doctors office when I wrote a check for a copay. I gave the bank ALL the information . The exact location (address !!!) date, everything that would have allowed them to arrest the person. The bank (A very large one) did NOT even bother to follow-up. The gave me back the $ and let it go. That is part of the problem. These thief's know they will never be prosecuted.

I discovered ten (10) copies of my "fraud proof" business checks cashed by unknown payees with no ID. I asked the bank how they cash check without proper id. They didn't have an answer. Now I know why. It was necessary to file each fraudulent check with police department before bank finally credited the $10,000 fraudulently debited from my account. Amazing how a large national bank can be scammed like this.

Banks make money off their customers. As a customer, when a bank security specialist says it’s not cost effective to check every check, I realize the BANK DOESN’T NEED MY MONEY ANYMORE! Good thing I escaped my dependency on anything more than the basics in banking.

I don’t know why anyone would have one of those old style mailboxes that don’t lock. Mailbox thieves are prevalent where I live. When I’m mailing a check, which I do for two bills per month, I put them in the mail slot in the post office lobby.

Are these criminals depositing to offshore bank accounts? If not, shouldn’t the funds be traceable to someone? Even if it’s a mobile bank account, shouldn’t the bank verify identity of account owner?

This happened to me. A check taken from my mailbox and altered. They got me for $6000. This is rampant now. Best to pay all your bills through your banks bill paying option so there are no paper checks to mail and money is transferred directly to the vendor. Do it thru your bank. Do not do it thru your vendor. You do not want to give vendors your bank info because this can also put you at risk of someone at the vendors selling your information to a thief. Just do bill pay thru your bank setting up each vendor account thru your bank and pay bills that way.

With my financial institution, we view each and every check and would never accept these mobile deposits. The font is different so that's a red flag. I would immediately reject this and put a note on their account with this information. That was too obvious🤦🏾‍♀️

I rarely write checks anymore because you’re putting your checking account number, name, address, sometimes phone number, etc….for everyone to see. People can literally make a fake check with your information on it from the comfort of their own home.

This happened where I work, though the "cut and paste" was much more seamless. They lifted the ink and put new ink down. We happened to catch it right after it cleared, because the vendor was calling asking about the payment. When I looked at the check online, I saw the altered name and address. It took the bank awhile to fix it, even though I reported the fraud right away. I even googled the guy's name and address and found more information that I also gave to the bank. It was one check for just under $10K. I still remember the guy's name, and it was over ten years ago.

Folks, a locking mailbox or a PO Box is the only way to keep your mail safe these days. Everyone should use Informed Delivery, a no cost service from the post office, so that they can see what mail is coming to them.

I feel like I can totally not trust sending anything of value through the US mail. Stuff gets stolen even after they have it in their hands. Too scared to send cash or check to recent graduates. Am having to send a paypal payment to their dad. Really sad.