Chris Collins

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Q & A | Can You Be a Service Advisor Without Car Knowledge?
192 views | 2024-06-28
The Hidden Killer of Dealership Success: Excuse Culture Exposed
217 views | 2024-06-26
Hiring Crisis! Why Dealerships Can't Find Advisors | SDR #292
971 views | 2024-06-24
The Secret to Exceptional Customer Communication in the Service Drive | SDR #291
2,628 views | 2024-04-29
Q & A | Making Service Contracts Easy
478 views | 2024-04-29
The Surprising Traits of Top Performing Service Advisors
844 views | 2024-04-29
How to Build a Top Dog Service Team in Your Dealership | SDR #290
1,088 views | 2024-04-29
Drive By Rewind: Unwritten Rules Service Advisors Need to Know!
1,266 views | 2024-04-29
Will Guidara on the Power of Positive Obsession
239 views | 2024-04-29
Unreasonable Hospitality with Will Guidara | SDR #289
1,251 views | 2024-04-29
Q & A | From The Express Service Advisor To The Main Shop
465 views | 2024-04-29
The Importance of Teaching Fundamentals in Service Management
476 views | 2024-04-29
Form Equals Function Creating Effective Systems for Your Service Drive
232 views | 2024-04-29
Be a Teacher, Not a Preacher: The Key to Effective Service ManagerTraining | SDR #288
1,490 views | 2024-04-29
How Parts Managers Can Drive Service Sales and Boost Profits
501 views | 2024-04-29
How Service Advisors Can Minimize Comebacks
583 views | 2024-04-29
How to Score Comebacks: A 1-10 Scale
311 views | 2024-04-29
Creating a Comeback Free Culture
404 views | 2024-04-29
How to Eliminate Comebacks: The Silent Killer in Your Service Department | SDR #287
1,621 views | 2024-04-29
Q & A | Overcoming Negativity from Staff After a Dealership Acquisition
658 views | 2024-03-29
Why Service Advisors Need to Master the Basics
1,032 views | 2024-03-29
Why Digital Vehicle Inspections Can Hurt Your Service Sales
509 views | 2024-03-29
Is Technology Hurting Your Service Department Communication? | SDR #286
1,163 views | 2024-03-29
Q & A | Advisor Pressured into Warranty Fraud: What Should They Do?
895 views | 2024-03-29
The Truth About Digital Inspections
489 views | 2024-03-29
Are Tablets in Service Departments Hurting Your Sales?
421 views | 2024-03-29
Are Video Inspections KILLING Your Service Sales? | SDR #285
2,103 views | 2024-03-29
Q & A | Are You Losing Customers Over Pricing?
1,067 views | 2024-03-29
Creating a Fun Culture That Repels Bad Attitudes
395 views | 2024-03-29
How to Fix Employees' Bad Attitudes
453 views | 2024-03-29

About Chris Collins

Over the last 20 years, Chris Collins has cemented himself as the leading Business Fixer, Service Manager Coach and Service Advisor Trainer in the world with his books, coaching, and OnDemand Training platform.

Every Monday, thousands of dedicated listeners tune in to Chris' podcast, Service Drive Revolution with Chris Collins, where some of the automotive industry's biggest names sit down to discuss everything from hiring technicians, increasing dealership CSI, building meaningful relationships for long-term customer retention, increasing customer pay sales, and more...

Whether you're working in an independent shop or a dealership, Service Drive Revolution with Chris Collins is the #1 podcast for Fixed Operations Departments everywhere!

About Chris Collins

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